Privacy Policy | Hair Muse

Welcome to The Hair Muse ("us," "we," or "our"). At The Hair Muse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access and use our website, Booking application namely Fresha, or any related services, collectively referred to as the "Services."

By accessing or using our Services, you acknowledge that you have read and understood the terms of this Privacy Policy. If you do not agree with our practices, please refrain from using our Services.

1. Information We Collect:

1. Non-Personal Information: We may automatically collect non-personal information when you interact with our Services. This data may include:

Your IP address, browser type, and operating system.
Details of your device, such as device ID or advertising ID.
Usage data, such as the pages you visit, links you click, and the duration of your visit.

2. How We Use Your Information:

2.1. Provide and Improve Services: We use your personal information to deliver and enhance our Services, respond to your inquiries, and fulfill your requests. This includes processing your appointments, sending you confirmations, and providing you with relevant information about our offerings.

2.2. Communications: We may use your contact information to communicate with you about your appointments, promotions, newsletters, and updates. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

2.3. Analytics: We use non-personal information for analytical purposes to understand how users interact with our website and improve its performance and content.

2.4. Legal Compliance: We may use or disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

3. How We Share Your Information:

3.1. Service Providers: We may share your personal information with third-party service providers who assist us in delivering our Services. These service providers are obligated to keep your information secure and use it solely for the purposes for which we provide it to them.

3.2. Business Transfers: If we undergo a merger, acquisition, or other business transaction, your personal information may be part of the assets transferred or disclosed in connection with such transactions.

3.3. Legal Obligations: We may share your information when we believe it is necessary to comply with the law, protect our rights, prevent fraud, investigate illegal activities, or respond to government requests.

3.4. With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.

4. Your Rights and Choices:

4.1. Access and Correction: You have the right to access and update the personal information we hold about you. If you need assistance in reviewing, correcting, or deleting your information, please contact us at the email address provided in Section 6.

4.2. Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions in the emails or contacting us directly.

4.3. Do Not Track Signals: Our Services do not respond to Do Not Track (DNT) signals from web browsers. However, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

5. Data Security:

We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

The Hair Muse Address:

435 Cliffendale Street, Faerie Glen

Pretoria

Email: elainerayment24@gmail.com

Phone: 071-679-6495

7. Changes to This Policy:

We reserve the right to update and revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. It is your responsibility to review this Privacy Policy periodically to stay informed of any updates.

Your continued use of our Services after any modifications to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the updated Privacy Policy.

Last Updated: 25th of January 2024